Privacy Policy for lumisariqen.com
Your data protection and privacy are our top priorities at lumisariqen
Get to know our privacy approach
This Privacy Policy outlines how lumisariqen.com collects, uses, and protects your information when you interact with our website and services. We follow Australian privacy laws and implement effective safeguards to ensure responsible data management across all touchpoints.
By using our website, you consent to this policy. We aim to provide clarity, transparency, and control over your personal information. Please review the sections below to understand what data we collect, how it is used, and your rights as a visitor or customer.
Our approach to information collection
We collect your information to enhance website functionality, personalize your experience, and deliver relevant communications and services. Data collection is limited to necessary and lawful purposes only.
Information you provide directly
- • Contact details entered in forms or subscriptions
- • Information sent via direct communications to us
- • Details provided when requesting support or feedback
- • Account or profile setup and management information
- • Any other data you choose to provide voluntarily
Information collected automatically
- • Browsing activity, pages viewed, interaction history
- • Device identifiers including IP address and browser
- • Usage data through cookies and analytic tools
- • Application error logs and operational events
- • Session data for improved experience and security
How we use your personal data
Collected information is used for website delivery, analytics, service improvement, communication, and legal compliance. We do not sell your personal information.
- • Operate and maintain website functionality
- • Personalize your content and browsing experience
- • Communicate regarding services and updates
- • Respond to inquiries, feedback, and requests
- • Analyze usage for service improvement
- • Comply with legal and regulatory obligations
- • Detect and prevent potential security incidents
Our commitment: We prioritize your privacy in every interaction and regularly review our data practices. All information is handled with respect, integrity, and accountability under relevant privacy regulations.
Sharing and disclosure practices
Your personal data may be shared with trusted service providers and in cases required by law. All parties must meet strict privacy and security criteria before receiving any data.
Third-party service providers
Our vendors and partners receive only essential information to deliver website features and support. These providers may include hosting, analytics, customer service, or communication platforms.
Compliance with legal requirements
We share data if required by law, court order, or in response to official government requests.
Use of aggregated anonymous statistics
We may aggregate and anonymize data for reporting or insights where individual identification is not possible.
Your privacy rights
Under Australian law, you have the right to access, amend, delete, or limit processing of your data. Requests can be submitted via our contact details below.
- • Request access to your personal information
- • Request correction of incomplete or inaccurate data
- • Ask to delete your personal information
- • Receive a copy of your personal data
- • Object to direct marketing or processing
- • Request processing to be restricted in some cases
If you have privacy requests, please contact us for prompt assistance. All inquiries are handled confidentially and with care.
How we protect your information
We implement strong physical, technical, and administrative security measures to safeguard your data against unauthorised access, loss, or misuse.
Technical protection measures
- • Encryption of data at rest and in transit
- • Firewalls and secure access protocols
- • Regular software updates and patching
- • Monitoring systems for suspicious activity
Organizational protection measures
- • Staff training in privacy and security protocols
- • Internal access controls and role-based permissions
- • Confidentiality agreements with staff and vendors
- • Regular reviews of security procedures
Data retention practices
Personal information is retained only as long as necessary to deliver requested services, fulfil business needs, or comply with the law.
- • Account and profile details for active users
- • Usage statistics and browsing behaviours
- • Customer queries and correspondence
- • Payment and transactional details
- • Opt-in preferences and communication logs
Retention periods vary and are determined by legal, operational, and contractual requirements.
International transfers of data
Data may be processed outside Australia where required service providers operate internationally. Such transfers comply with strict security and privacy standards.
- • Standard contract clauses for cross-border processing
- • Only trusted, compliant service providers used
- • Encryption and secure channels for all transfers
- • Continuous review of international partners
Cookies and tracking technologies
Cookies are used to customise content, analyse traffic, and remember your preferences. Essential cookies are required for website function, while optional cookies can be managed through browser settings.
Types of cookies we use
- • Certain cookies enable essential website operations
- • Analytics cookies help assess site performance
- • Preferences and settings retention cookies
- • Enable selected advanced features for users
You may adjust your browser to control or reject non-essential cookies at any time.
Changes to this Privacy Policy
We update our Privacy Policy as needed to reflect changes in law, technology, or our business practices. The latest version is always available on this page.
- • Website announcement upon major changes
- • Review of updates during service interactions
- • Visible notice on the privacy policy page
- • Contact via email for significant revisions
We urge users to check this policy regularly for updates.
Contact our privacy team
Send your privacy questions or requests to our team by email or phone.
lumisariqen
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61335180371
Email: content@lumisariqen.com
This policy was last updated on October 28, 2025
This policy takes effect from October 28, 2025